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Talk to a human at our New Delhi support desk, call, email, WhatsApp, or request a callback. No chatbots, no IVR mazes.
Have a complaint? See our escalation matrix →
Support desk
Mon-Fri · 09:00-18:00 IST
5
Support channels
Same day
Business-day response
1 day
Email SLA
24/7
Callback form open
Business hours
Mon
9:00am-6:00pm
Tue
9:00am-6:00pm
Wed
9:00am-6:00pm
Thu
9:00am-6:00pm
Fri
9:00am-6:00pm
Sat
Closed
Sun
Closed
All times shown in IST (GMT+5:30) · Closed on public & exchange holidays.
Escalation
SEBI requires brokers to publish a clear escalation matrix. Start at Tier 1; only move up if your issue is unresolved.
Customer Support
For general queries, account issues, technical support.
Response within 1 business day
Compliance Officer
For unresolved complaints and regulatory matters.
Response within 3 business days
SEBI SCORES
For complaints unresolved after 30 days. SEBI's official online dispute redressal portal.
Regulator-administered redressal
Callback
Tell us what you need. We'll reach out within business hours.
For complaints, please file via the escalation matrix above so your case is tracked.
See our list of Key Managerial Personnel and Authorised Persons for escalation contacts.
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Agroy HouseRegulatory
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